Contact Somerset's Heating & Cooling Team
Call now for same-day help, or send us a message and we'll get right back to you. We answer emergency calls 24/7 across Pulaski County.
How to Reach Us
What to Expect
What Happens When You Reach Out
You reach a real local person
Call or text and you talk to our Somerset team — not a distant call center or an answering service that just takes a message. During an emergency, that line answers 24/7.
We diagnose and quote upfront
A licensed technician inspects the system, explains what's actually wrong in plain English, and gives you written, line-item pricing before any work begins.
We fix it and stand behind it
You approve only the work you understand, we test performance before we leave, and you get honest repair-versus-replace advice — never a pushy upsell.
Heating or cooling emergency right now? Call +1 (327) 210-5999 — we answer 24/7.
Before You Call
Contact Questions, Answered
How to reach us fastest, what to have ready, and how our estimates and hours work.
Call +1 (327) 210-5999. Our emergency line answers 24/7 — nights, weekends, holidays, ice storms, and heat waves. Phone is always faster than the form for no-heat or no-cool situations, and we prioritize homes with vulnerable residents.
It helps to know the type of system (AC, furnace, heat pump, or mini-split), roughly how old it is, what the thermostat is doing, and any sounds, smells, or leaks you've noticed. A photo of the model and serial plate speeds up parts, but none of it is required to get help.
Yes. Estimates on new systems and replacements are free and include a proper ACCA Manual J load calculation so the equipment is sized for your home. For repairs, we explain any diagnostic fee upfront, and it often goes toward the repair when you approve the work.
Our office is open Mon–Fri 7am–6pm · Sat 8am–4pm, and our emergency dispatch runs 24/7 for no-heat and no-cool calls across Pulaski County. You can submit the form any time and we'll follow up as soon as we're able.
Yes — you can text +1 (327) 210-5999 and reach the same local team. Texting works well for sending a photo of your system's model plate or an error code. For an active no-heat or no-cool emergency, though, a phone call is still the fastest way to get us moving.
For repairs, we offer same-day service across Pulaski County whenever our schedule allows, and true 24/7 dispatch for emergencies. For estimates and planned installs, we'll book the first slot that works for you — usually within a few days. Call and we'll give you a real timeframe for your address.
We do. New systems and larger repairs can be financed through our partner programs, and we'll also check whether your project qualifies for a South Kentucky RECC heat-pump rebate. We go over the numbers — cash price, monthly payment, and any rebate — before you commit to anything.